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Terms & Conditions

TERMS & CONDITIONS:

1. INTRODUCTION

Thank you for selecting http://www.mathurafoods.com/ (referred to as “Site”, “mathurafoods.com”, “Mathura Food Products”, "we", "our", or "us"). Please read these Terms & Conditions ("Terms") carefully. The Terms are a legal agreement between you and us in relation to your use of the Site and its associated services (the “Agreement”). mathurafoods.com is owned and operated by Mathura Food Products, Registered Address: Mathura Food Products Mathura Arcade, Balraj Urs Road, Shivmooga-577-021

2. USE CONSTITUTES ACCEPTANCE

By accessing the Site or registering as a user or using any of our services you agree to these Terms. If you do not agree to these Terms, you may not use the Site or services and should leave this Site immediately.

3. SCOPE

These Terms govern your use of the Site and its associated and services including advertising, all communications, content, updates and new releases, (collectively, the "Services"). It includes the reference to the Site’s Privacy Policy. All of the Site and Services are within the scope of this Agreement.

4. INTELLECTUAL PROPERTY

No intellectual property ownership rights transfer from you to us, or us to you, as a result of this Agreement. The content of the Site is protected by copyright, trademarks, database, and other intellectual property rights. You may retrieve and display the content of the Site, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Site without written permission from the management of Mathura Food Products

5. PERSONAL INFORMATION AND PRIVACY

The Mathura Food Products Privacy Policy is provided on this Site. You agree to our Privacy Policy, and to any changes published by us. You agree that we may use and maintain your data according to the Mathura Food Products Privacy Policy, as part of the Services.

6. Shipping & Delivery policy

At http://www.mathurafoods.com  we take care of the packaging & shipping to deliver on-time delivery to all our customers.

We completely understand that once you buy our products online, the biggest question usually is “Where is my stuff?” – well at http://www.mathurafoods.com/, we address that worry by promising you “No Anxiety Shipping”.

This means that once you have bought a product from our website, we take care of everything so you don’t have to be anxious about anything. Each order we receive will be processed based on the delivery location, and you will hear from us at every step of the way- i.e.- when the order is placed, processed, shipped, and delivered. And of course, any questions along the way just contact our Customer Care and we will resolve your problem right there.

7. Return, Cancellation & Refund Policy

Return Policy

We at http://www.mathurafoods.com  assert our intentions to delight our customers by enhancing their online shopping experience. Hence, we look forward to extending our extensive support at all times to guarantee the quality of products purchased on our website.

Want to Return a Product?

Return requests can be made by calling our customer care or emailing us on response@mathurafoods.com  or calling the micro distributor from whom you bought the product within 2 days of delivery. Products should be returned in the original condition.

Returns will be accepted under the following conditions:

Defective/Damaged product

Wrong product delivered

Returns will not be accepted under the following conditions:

Returned without original packaging

Damaged products reported after 2 days.